You want to start a business and Cell Phone Repair is on your short list. It’s a billion dollar industry that’s growing, requires minimal investment to get started, and the basic skills can be easily acquired.
This article will discuss why the cell phone repair business is still one of the top business opportunities for 2018.
The U.S. Economist Professor, Gregory Hamilton, shares that nearly 25% of all smartphone users have cracked screens. Cell phones are ultra-portable devices with glass displays, and are often used single-handed.
Even though cracked screens makes up a large percentage of the cell phone repair business, they are not the only issue. Battery issues. Speaker issues. Camera issues. Connectivity issues. Virus and performance issues. The list of issues driving the mobile repair business are many.
Do you know what dread feels like?
If you’re part of the 50% of smartphone owners who have had a cracked screen — then you do.
It’s you texting on your phone with both hands. Then, by some inexplicable lapse in hand-eye coordination — it fumbles from your grasp. Your eyes widen for the few seconds it’s airborne, your mouth gaping. You flail all your limbs in a fruitless (and pathetic) attempt to catch it.
It hits the floor with a thunderous crack. Face down.
The anticipation. The fear that when you pick up your phone you will see a shattered face on the world’s most advanced clock.
That’s what dread feels like. You pick it up and your hope fades. You let out a sigh. 21% of smartphone owners are walking around with a cracked screen. After three months of being among them — you decide to get it fixed.
If you live in Toronto there are a bevy of phone repair shops that can help . Your natural instinct is to call the ones close by. Pop in for a quote, and if you like the number, leave your phone to the pros.
I plan to help you answer the question… “What is the best software for your cell phone repair shop?”
A quick Google search for that question returns over one hundred pages. So instead of having you search through all of those results I have put together a short article to answer that question (from my perspective of course!). I will cover why you need software for your phone repair shop, the different type of software available, and I will also include some of the vendors in each category.
Here we go…
Do you really need software to run your cell phone repair shop? No. There was a time, not too long ago where the only tools you needed to run a shop was a calendar, appointment pad, pencil, and a cash register. In fact, I’m sure there are many shops still using those tools today.
You run a cell phone shop.
Running your business keeps you extremely busy. The last thing you want to worry about is investing time and resources in expensive software systems. But at the same time, using spreadsheets to manage your inventory, writing tickets on business cards, and managing more and more paper are beginning to slow you down.
The key is choosing the right software for your cell shop, ensuring that it’s cost-effective and scalable and has all of the right pieces you need.
Cloud-based applications have become very popular with small- to medium-sized shops, and it’s easy to see why. Research shows that cloud-based software is easier to deploy, is quicker to start using, and costs much less than legacy and clunky desktop applications. Not to mention that most small- and medium-sized cell shops don’t have IT departments to assist with the technical aspects that come with getting started with traditional software solutions.
Advantages of cloud-based software include:
As a cell phone repair store owner, you want to focus on taking care of your clients and growing your business, not on managing complicated point of sale (POS) systems. You need a system that is easy to use, supports your core processes like repair tracking and IMEI tracking, and is affordable. Unfortunately, many cell phone repair store owners choose a POS that does not support them fully, leading to frustration and lost revenue.
In this short article, we will discuss the features that a cell phone repair shop owner should look for in a POS to help them succeed.